Frequently asked questions

Billing

How do I pay my bill on-line?


You can visit our invoice payment center with the below link. Or you can visit our "services" page on our website for easy access. at https://pulmonarysolutions.hmebillpay.com/Account/Login





Supplies

How do I order supplies?


We have several ways to accomodate the busy professional that meets your needs. 1. Phone 1-866-721-2340 to order all eligible supplies direct from our IVR system. 2. Text message to 408-907-6772 with the key word RESUPPLY 3. Email supplyreorders@pulmonarysolutions.net 4. On-line portal https://supplyorder.questionpro.com/





Appointment


Contact Us


Compliance

What is PAP Compliance?


PAP Compliance is using your PAP device from the 1st day you received the equipment for a continious 30 day period. Using the PAP 4 hours or more per night, in a 30 day period, compliance % of 70% or greater in the 90 day period. At Pulmonary Solutions our goal is to assist you along the way for you to meet compliance by the 45th day of starting therapy.